The Complaints Team facilitated communication with the casino

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The player’s requesting a refund of his deposit as he was supposed to be self excluded. The complaint was rejected as the player had no account in the casino when requested for self exclusion. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. In the ever-evolving world of online gambling, standing out among the plethora of casinos can be a f… Latest JoyCasino No Deposit Bonuses 2025, all new no deposit casino bonuses that can be found for JoyCasino.

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He received immediate reflection for a smaller transfer of 1,000 yen. The Complaints Team facilitated communication with the casino and confirmed that the issue stemmed from complications with the payment provider. Ultimately, the player received the refund after more than ten days. The complaint was considered resolved following the player’s confirmation of the refund. The player from Japan deposited 300 euros and claimed a welcome bonus, following all terms and conditions.